Q: What benefits are included in the membership?

A: if you have membership in Denison, you have unlimited access to axe throwing and darts, plus 15% off drinks, invitations to exclusive events, and the ability to purchase add-ons.  If you have a membership in Denton, you have unlimited access to axe throwing, billiards, and cornhole, plus 15% off drinks, invitations to exclusive events, and the ability to purchase add-ons.

Q: How many lanes can I book with my membership?

A:  A member can have one reservation on the books at a time.  Each reservation is 1 lane for 1 hour.  Once the current reservation is complete, the member can book again per availability, even if it’s the same day!  If you would like to book more than 1 lane, additional lanes can be booked for 50% off regular price.

Q: How do reservations work?

A: Reservations are for 1 lane for 1 hour and must be made through your online portal only.

Q: Can I make multiple reservations?

A: One reservation is allowed at a time. Once completed, you can book another.

Q: Can I bring guests?

A: Yes, each lane can score up to 6 people at a time.  Bring up to five additional people with you for no additional charge!  Additional lanes can be purchased for 50% off per lane per hour.

Q: What happens if I don't show up for a reservation?

A: A no-call, no-show will result in a $15 fee.

Q: Can I use my membership at any Horse’s Axe location?

A: Nope.  It’s good for the location you sign up at.

Q: What is the minimum age to own a membership?

A: The minimum age is 18 years old.

Q: Can minors participate in axe throwing?

A: Yes. Ages 7 and under can use a foam axe only. Ages 8-12 can be tested by a Horse's Axe Coach, and if deemed unsafe, they can only use a foam axe. Ages 13-17 require an adult present.

Q: Is ID required for lane access?

A: Yes.  The member must present their ID for the reservation.

Q: Do I (the member) have to be present for the reservation or can I let other people use my membership?

A: The member has to be present for the reservation.  We will ask for an ID.  Other people cannot use your membership.

Q: Can I add family members to my membership?

A: Yes, up to four immediate family members (Spouse/Significant other and children) can be added with a monthly add-on per person.  Family members share in the benefits of the plan.

Q: How old does a family member have to be to be included in the membership?

A: 16 years old.  There must still be an 18 year old (adult) present for the reservation.

Q: If I add a family member, does that mean I can reserve 2 lanes?

A: Nope.  Family members share in the benefits of the single membership:  1 lane for 1 hour at a time.  But, it does allow them to use the membership without the primary member being present at the reservation.  If you would like to book 2 lanes, a second lane can be booked for 50% off regular price or you could get a second membership for another family member.

Q: Can extended family or friends be added?

A: No, only spouses/significant others and children qualify.

Q: How are membership fees paid?

A: Monthly dues are paid in advance via automatic debit or credit card.

Q: Is there a late payment fee?

A: Yes, a $15 fee applies if payment is not received within 5 days of the due date.

Q: Can I customize my membership?

A: Yes, plans can be customized with add-ons through your online portal.

Q: How do I remove items from my membership?

A: Visit a Horse's Axe location to make changes to your membership.

Q: How do I cancel my membership?

A: Cancellations must be done in person at a Horse’s Axe location with 30 days' notice.

Q: Can I cancel immediately after signing up?

A: No, cancellations are not accepted on the day of sign-up.

Q: Do I need to sign a waiver every time I come in?

A: Nope, all members will sign a waiver when they sign up for their membership.  Members therefore automatically have a waiver included in their portal.  Guests of a member must sign a liability waiver before participating.