Welcome to Horse's Axe! By enrolling in our Monthly Membership Program, you agree to the following terms and conditions. These terms are designed to ensure a safe, enjoyable, and fair experience for all members.
1. Membership Eligibility
1.1 Age Requirement for Membership: Candidate must be at least 18 years old to own a membership. Participants aged 16 and above can be added as an additional family member using the family plan add on (see section 3).
1.2 Age Requirement for Axe Throwing: Ages 7 and under can use a foam axe. This is non-negotiable. With parent permission, ages 8-12 can be tested by a Horse’s Axe Coach (Axepert). If the coach determines it is not safe, the child can throw a foam axe. The decision of the Coach is non-negotiable. We ask for the parents’ support in our decision. We want to keep your child safe. Ages 13 – 17 need an adult in the party. All participants ages 17 and under must have a liability waiver filled out by their parent or legal guardian.
1.3 ID Requirement: The person with the membership must be present with their ID for the reservation.
1.4 Non-Transferable: Memberships are non-transferable.
2. Membership Benefits
2.1 Access: Members enjoy unlimited access to axe throwing lanes during operating hours, subject to lane availability. See Section 5 for Reservation and Usage rules.
2.2 Exclusive Events: Members may receive invitations to exclusive events and promotions.
2.3 Add-ons: Members can purchase add-ons to customize their account to suit their needs.
3. Family Plan
3.1 Add-On: Adding family members to the plan can be done using a monthly Add-on. Family members are immediate family only which includes Spouse/Significant other and children. Extended family and friends cannot be added to a plan. Up to four family members can be added to a single membership plan.
3.2 Plan Benefits: Family members share in the benefits of the plan. Adding a family member does not increase the benefits. Please see section 5 for reservation rules.
3.3 ID Requirement: The person with the membership or added family member must be present for the reservation and show their ID to get the axe throwing lane.
3.4 Non-Transferable: Memberships are non-transferable.
4. Membership Fees and Payment
4.1 Monthly Dues: Membership dues plus tax are paid monthly, payable in advance.
4.2 Payment Method: Payments are processed via automatic debit or credit card transactions.
4.3 Late Payments: A late fee of $15 will be applied to any payments not received within 5 days of the due date.
4.4 Non-Transferable: Memberships are non-transferable.
4.5 ID Requirement: The person with the membership must be present for the reservation and show their ID to get the axe throwing lane.
4.6 Customizable Plans: Plans are built with a base membership price plus add-ons, allowing customers to customize their membership to suit their needs.
4.7 Add/Remove Items: Customers will have the ability to add items to their membership in their membership portal. Removing items from the membership must be done in person at a Horse's Axe location.
4.8 Online Portal: Members will set up an online portal when signing up for the membership. In the portal, members can make reservations, purchase add-ons, and manage their personal information.
4.9 Data Protection: Customer information will not be shared with other companies. Credit and debit card information is not stored by Horse's Axe but is securely stored by Stripe, an industry-standard payment processor.
5. Reservations and Usage
5.1 Reservations: A reservation is 1 lane for 1 hour.
5.2 Reservations are Required: Members must make a reservation to throw. Reservations must be made using your online portal. If a member walks-in to throw without a reservation they will be asked to make a reservation through their online portal.
5.3 Single Reservation Rule: One reservation is allowed at a time. Reservations must be made using your online portal. Once a reservation is complete, a member can use their online portal to schedule another reservation.
5.4 Multiple Visits: A member can throw multiple times in a day when lanes are available. Book online in your portal for additional time after your initial reservation has started.
5.5 Additional Lanes at the same time as your reservation: If you would like your reservation to be larger than 1 lane for 1 hour, additional lanes and hours can be booked for 50% off per lane, per hour.
5.6 Reservations Priority: Reservations in the system are given priority over walk-ins. Walk-ins are first-come, first-serve.
5.7 Group Size: One lane can score up to 6 people at a time. Bring your friends! Reserve additional lanes at 50% off per lane per hour.
5.8 ID Requirement: The person with the membership must be present for the reservation and show their ID to get the axe throwing lane. Memberships are non-transferable.
5.9 No Call No Show: A no-call, no-show for a reservation will result in a $15 fee.
6. Facility Usage and Conduct
6.1 Safety Rules: All members must adhere to safety guidelines, including wearing closed-toe shoes and following staff instructions.
6.2 Prohibited Activities: Commercial activities, including personal training of other members, are prohibited unless authorized by The Horse's Axe.
7. Membership Cancellation
7.1 Notice Requirement: Cancellations require 30 days' notice and must be done in person at a Horse's Axe location.
7.2 Account Modifications: Removing items (Add-ons) from the membership requires 30 days' notice and must be done in person at a Horse's Axe location.
7.3 Sign-Up Policy: Cancellations are not accepted on the day of sign-up.
7.4 Termination by The Horse's Axe: We reserve the right to cancel your membership at any time.
8. Liability Waiver
8.1 Assumption of Risk: Members acknowledge the inherent risks associated with axe throwing and agree to hold Horse's Axe harmless from any claims of injury or damage.
8.2 Waiver Requirement: All members and their guests must sign a liability waiver before participating in any activities.
9. Code of Conduct
9.1 Behavior: Members must conduct themselves respectfully towards staff and other patrons. Harassment, use of profane language, or disruptive behavior may result in membership termination.
10. Text Campaigns
10.1 Agreement: All members agree to participate in text campaigns for promotions, member only specials and updates.
11. Amendments and Governing Law
11.1 Changes to Terms: Horse's Axe reserves the right to modify these terms and conditions. Members will be notified of any changes at least 30 days in advance.
11.2 Jurisdiction: These terms are governed by the laws of the state of Texas. Any disputes arising shall be resolved in the courts of Denton County, Texas.
By enrolling in the Horse's Axe Monthly Membership Program, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.